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FAQ

THE MOST COMMON QUESTIONS

Frequently asked questions

How to order?

Select your preferred flower bouquet from the website and add to cart. Fill up the details and place the order with payment, and you’re done! or Contact us @ 85717679



Where do your flowers come from?

We source our flowers from the most reliable growers in different parts of the world.



How do the promo codes work?

Please enter your promo code in the Promo Code box in the Payment section at Checkout, click the Apply button and the total will be updated automatically.



Do you deliver to oversea?

No, sorry, we don't.



What if I entered wrong address and already check out?

You can email us at leblancfleuriste@gmail.com or whatsapp us @ +65-85717679 with the latest details at least 24 hours in advance.



How do I know when the flowers have been delivered?

You'll receive an email when the flowers have been delivered.



Can I request for a customized flower arrangements?

You may email us at leblancfleuriste@gmail.com or whatsapp us @ +65-85717679 for enquiries.



Seasonal Availability of Flowers

We strive to ensure your bouquets are always fresh, beautiful and consistent with your order. However, flowers are seasonal products, and subject to availability from orchards and farms. Should the main bloom of a product be no longer available, we will contact you and work out a suitable substitution/replacement. We will only substitute with flowers of a similar or superior look/feel and value. Filler flowers are what give the bouquet body and volume, but are similarly subject to the season. We will do our utmost to preserve the same style and aesthetic as the original. Rest assured the bouquet will look as beautiful as always.



How can i change the message on the gift card?

You can email us at leblancfleuriste@gmail.com or whatsapp us @ +65-85717679 with the latest details at least 24 hours in advance.



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