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DELIVERY INFORMATION

DELIVERY PRICE

Leblancflorist.co is offering Flat Rate Delivery Service to all products purchased through our website.

- $18 for Standard Delivery

- $28 for Time Specific Delivery (whatsapp us @ 85717679 to arrange the preferred time)

- FREE Delivery on every order above $80

DELIVERY TIME

NEXT-DAY DELIVERY:

Cut-off timing at 6pm the evening before the delivery day.

Two time slot available for next day delivery, which are

10am - 1pm / 2pm to 7pm

 

SAME-DAY DELIVERY:
Cut-off timing at 10:00am on the day itself.

Same day delivery time slot will be between 2pm - 7pm

 

*Additional delivery surcharge for timings

Urgent and/or time specific orders are subjected to an additional charge @ $28.

Please whatsapp us at 85717679 for more information.

ISLAND-WIDE DELIVERY

We provide deliveries island-wide*, except to the following locations:

- Hospitals

- Clinics

- Nursing homes

- identified Covid-19 clusters

- Sentosa

- Pulau Ubin

- Tuas

- Penjuru

- Jurong Island

- Army Camps / Police Camps

- Airline Road

SELF COLLECTION

Self Collection are available, please contact us @ 85717679 to arrange self collection timing

UNSUCCESSFUL DELIVERY

Kindly ensure recipient or representative is present at delivery address during stipulated date and time. Leblancflorist.co cannot accept responsibility for late/failed delivery if:

- Incorrect address given

- Intended recipient not present

- No valid means of contact

- Delivery vehicle is subject to delays from building management/security

 

RE-DELIVERY

In the event of an unsuccessful delivery due to the above reasons, customers can request for a re-delivery but it will be subjected to a standard $15 re-delivery charge.

Customers need to WhatsApp us @ 85717679 to request for the re-delivery.

Re-delivery timing is subjected to Leblancflorist.co scheduling.

 

CHANGE IN DELIVERY DETAILS

Customers who wish to amend delivery details will need to WhatsApp us @ 85717679.

Customers should notify Leblancflorist.co of the changes before the following cut-off timing, else it will be subjected to the re-delivery fee of $15.

As our delivery timings are set within timeslots and follow a carefully planned route, any specific request for a shorter time range (reduced to 60 minutes max.) will be liable for a $25 express delivery charge (Leblancflorist.co reserves the right to reject express delivery requests if it is impossible to fulfil)

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