Kindly ensure recipient or representative is present at delivery address during stipulated date and time. Leblancflorist.co cannot accept responsibility for late/failed delivery if:

- Incorrect address given

- Intended recipient not present

- No valid means of contact

- Delivery vehicle is subject to delays from building management/security

 

RE-DELIVERY

In the event of an unsuccessful delivery due to the above reasons, customers can request for a

re-delivery but it will be subjected to a standard $18 re-delivery charge.

Customers need to WhatsApp us @ 94232010 to request for the re-delivery.

Re-delivery timing is subjected to Leblancflorist.co scheduling.

 

CHANGE IN DELIVERY DETAILS

Customers who wish to amend delivery details will need to WhatsApp us @ 94232010.

Customers should notify Leblancflorist.co of the changes before the following cut-off timing, else it will be subjected to the re-delivery fee of $18.

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As our delivery timings are set within time slots and follow a carefully planned route, any specific request for a shorter time range (reduced to 60 minutes max.) will be liable for a $28 express delivery charge (Leblancflorist.co reserves the right to reject express delivery requests if it is impossible to fulfil)